DirSync “Busted Users” Report

If you administer DirSync for your organization, you likely have seen emails like this, indicating some of your users didn’t sync.

DirSync Error Email

It can be a frustrating email, since the “error description” is for some reason blank and the “On-premises object ID” column is not something that’s easy to correlate to a user account within your Active Directory. There are also application event log entries (FIMSynchronizationService #6111 and Directory Synchronization #0), but again these aren’t exactly rich with detail.

Many of you know that DirSync is actually a customized installation FIM 2010 R2’s Synchronization Service. Within the miisclient.exe console, you can look at your most recent “Export” job and examine the errors one at a time.

Miisclient.exe Console

(By the way, this is actually the place to go if you wanted to configure filtering for directory synchronization.)

Using this console certainly works, but it’s not an efficient way to resolve errors. Microsoft seems to acknowledge this, but falls short of a fix with that email, in my opinion. Instead of wearing out your mouse, I propose you use the PowerShell script I have written below. Within, I leverage the free FimSyncPowerShellModule which you’ll need to download and copy to:


Once you’ve copied the module, you’re ready to run the report, which can be downloaded here.

Here is a sample output, followed by the code itself.

Sample Output

This script generates a list of users who are failing to export to Azure AD.

This script makes use of the FimSyncPowerShellModule
(Download and copy to C:\Windows\System32\WindowsPowerShell\v1.0\Modules\FimSyncPowerShellModule\FimSyncPowerShellModule.psm1)

October 18 2013
Mike Crowley

#Import the FimSyncPowerShellModule Module
ipmo FimSyncPowerShellModule

#Get the last export run
$LastExportRun = (Get-MIIS_RunHistory -MaName 'Windows Azure Active Directory Connector' -RunProfile 'Export')[0]

#Get error objects from last export run (user errors only)
$UserErrorObjects = $LastExportRun | Get-RunHistoryDetailErrors | ? {$_.dn -ne $null}

$ErrorFile = @()

#Build the custom Output Object
$UserErrorObjects | % {
 $TmpCSObject = Get-MIIS_CSObject -ManagementAgent 'Windows Azure Active Directory Connector' -DN $_.DN
 [xml]$UserXML = $TmpCSObject.UnappliedExportHologram
 $MyObject = New-Object PSObject -Property @{
 EmailAddress = (Select-Xml -Xml $UserXML -XPath "/entry/attr" | select -expand node | ? {$_.name -eq 'mail'}).value
 UPN = (Select-Xml -Xml $UserXML -XPath "/entry/attr" | select -expand node | ? {$_.name -eq 'userPrincipalName'}).value
 ErrorType = $_.ErrorType
 DN = $_.DN
 $ErrorFile += $MyObject

$FileName = "$env:TMP\ErrorList-{0:yyyyMMdd-HHmm}" -f (Get-Date) + ".CSV"
$ErrorFile | select UPN, EmailAddress, ErrorType, DN | epcsv $FileName -NoType

#Output to the screen
$ErrorFile | select UPN, EmailAddress, ErrorType, DN

Write-Host $ErrorFile.count "users with errors. See here for a list:" -F Yellow
Write-Host $FileName -F Yellow

9 thoughts on “DirSync “Busted Users” Report

  1. Pingback: DirSync “Busted Users” Report - Office 365 MVPs
  2. I expanded your script a little. It helped me a lot. I was having to do this stuff via type, cut, and paste for a while. Now it is much more automated thanks to knowing how to get some of the info out of FIM due to your post.

    ForEach ($thing in $ErrorFile)
    #This is a known error we can fix with resetting the UPN and resync.
    if ($thing.ErrorType -eq “DataValidationFailed”)
    Write-Host “The DataValidationFailed.”
    if ($thing.UPN -like “*@sub1.domain.com”)
    #coax out the data we need.
    #Just a temp variable.
    $a = “”
    $SAN = “”
    $EMailAddy = “”
    $Domain = “sub1.domain.com”
    $a = $thing.UPN
    $SAN = $a -replace “@sub1.domain.com”, “”
    $EMailAddy = $thing.EmailAddress
    Write-Host $SAN
    Write-Host $Domain
    #I wrote these out to a file because I am paranoid about not seeing the output
    #and just running it the first couple times.
    Write-Host “Set-MsolUserPrincipalName -UserPrincipalName $EMailAddy -NewUserPrincipalName $SAN@contoso.onmicrosoft.com”
    $OtherErrorFile += “Set-MsolUserPrincipalName -UserPrincipalName $EMailAddy -NewUserPrincipalName $SAN@contoso.onmicrosoft.com`n”
    elseif ($thing.UPN -like “*@sub2.domain.com”)
    #coax out the data we need.
    #Just a temp variable.
    $b = “”
    $SAN = “”
    $EMailAddy = “”
    $Domain = “sub2.domain.com”
    $b = $thing.UPN
    $SAN = $b -replace “@sub2.domain.com”, “”
    $EMailAddy = $thing.EmailAddress
    Write-Host $SAN
    Write-Host $Domain
    #I wrote these out to a file because I am paranoid about not seeing the output
    #and just running it the first couple times.
    Write-Host “Set-MsolUserPrincipalName -UserPrincipalName $EMailAddy -NewUserPrincipalName $SAN@contoso.onmicrosoft.com”
    $OtherErrorFile += “Set-MsolUserPrincipalName -UserPrincipalName $EMailAddy -NewUserPrincipalName $SAN@contoso.onmicrosoft.com`n”
    #IF the UPN contains something besides my two sub domains…
    {Write-Host “You have serious issues here!”}
    #These errors may become “known” to me at some point. For right now I look
    #at them on a case-by-case basis. Maybe later I can expand this section.
    else {Write-Host “Something besides DataValidationFailed.”}

  3. Pingback: What are the Azure DirSync Cmdlets? | Mike Crowley's Whiteboard
  4. When running this with the latest Azure AD Connect, I get the “cannot index into a null array” error. To resolve, I had to open MIISClient and view the Connectors tab, properties of the Windows Azure Active Directory connector, and copy/paste the Name into two places in your script (line 18 and line 28) to replace the value for MaName and ManagementAgent parameters.

  5. Hi Mike,

    Sorry to bring up an old post. Within the script, is it possible to include the output of the “connected data source error”?. This is the detailed information about the sync issue, for example, “Unable to update this object because the following attributes associated with this object have values that may already be associated with another object in your local directory services: [ProxyAddresses smtp:first.last@domain.com;]. Correct or remove the duplicate values in your local directory. Please refer to http://support.microsoft.com/kb/2647098 for more information on identifying objects with duplicate attribute values”.

    I’m not sure of the exact syntax to use, but expect it to be somewhere witin the $MyObject.

    Thanks in advance.


    • Hi Mike/All,

      Could anyone kindly assist me with including the detailed error information within the script? Is this possible?



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